给亚马逊发邮件模板「电商干货网站」
索取review模板
Hello 顾客姓名,
Thank you for your recent purchase of 产品名称 (产品ASIN).Order ID:订单号
It’s highly appreciated if you could take a minute to leave us a product review or a feedback to help us improve our products and service.(just click the link below)
https://www.amazon.com/review/create-review/ref=cm_cr_dp_wrt_summary?i.e.=UTF8&asin=产品ASIN
Anything makes you unsatisfied, Please Contact seller. Our customer service team will reply to you ASAP.
We’d love to hear from you! Thanks!
Sincerely,
店铺名称
Customer Service Team
索取feedback模板
Hello 顾客姓名,
Thank you for your recent purchase of 产品名称 (产品ASIN).Order ID:订单号
It’s highly appreciated if you could take a minute to leave us a product review or a feedback to help us improve our products and service.(just click the link below)
https://www.amazon.com/review/create-review/ref=cm_cr_dp_wrt_summary?i.e.=UTF8&asin=产品ASIN
Anything makes you unsatisfied, please Contact seller. Our customer service team will reply to you ASAP.
We’d love to hear from you! Thanks!
Sincerely,
店铺名称
Customer Service Team
移除负面review模板
Dear 顾客姓名,
Thank you for your recent purchase of 产品名称 (产品ASIN).Order ID:订单号
We are terribly sorry to hear the product you received is defective and would like to know if we can send you a free replacement or assist you with a refund.
Customer reviews is important to us and we value your response. All responses will be used to further improve the quality of our service and products.
Please let us know how we may assist you to resolve the issue you have experienced.
Sorry for the inconvenience and thank you for giving us the opportunity to rectify the matter.
Regarding your product review for order 订单号,Please.
sincerely yours
店铺名称
Customer Service Team
移除负面feedback模板
Dear 顾客姓名,
You recently left us a negative feedback regarding your order placed with 店铺名称. We are so sorry for the mistake and any inconvenient caused by it .Please accept our sincere apology.
We will be appreciated it very much if you could tell us the details of the product problems.
Your advice is important for improving our product quality.
In addition, If you have any suggestions to us to make up for this defective purchase, please Contact seller.
Sorry for the inconvenience and thank you for giving us the opportunity to rectify the matter.
sincerely yours
店铺名称
Customer Service Team
下单回访模板
Hello 顾客姓名,
I’m from 店铺名称 customer service team.
Have you received your order for 产品名称 (产品ASIN,Order ID:订单号)? How about your item?
We greatly appreciate if you could give us some suggestions to help us improve product and service.
Anything makes you unsatisfied, please reply to this email directly. Our customer service team will reply to you ASAP.
Thanks for your purchase.
Welcome back 店铺名称.
Best regards,
店铺名称
Customer Service Team
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